Job postings

Job: Junior Linguistics Insights Analyst with Ogilvy CommonHealth Worldwide (Parsippany, NJ)

Junior Linguistics Insights Analyst

Location: Parsippany, NJ
Areas of Service: Behavioral Insights
Position #: PCOE17-02
# of openings: 1
Links to Job Posting and To Apply:


Ogilvy CommonHealth Worldwide, part of WPP Health & Wellness, is committed to creativity and effectiveness in healthcare communications, everywhere. Our global headquarters are in Parsippany, NJ, with additional hubs in New York, London, Paris and Singapore. We maintain multiple additional offices in markets critical to our clients’ global aspirations. Ogilvy CommonHealth Worldwide provides marketing services including behavioral insights, content strategy and management, digital, interactive and new media services, marketing analytics and research, media planning and buying, medical education, payer marketing and market access, professional advertising and promotion, public affairs and relations, relationship marketing, sales training development, scientific communications, social media and social listening, and wellness and consumer advertising and promotion. The organization houses and maintains individual Ogilvy CommonHealth and Ogilvy Healthworld brand identities within the marketplace.

Junior Linguistics Insights Analyst

The role of the Jr. Linguistic Insights Analyst will be to collect and look at the raw healthcare-focused data, and to participate in regular meetings with staff where they will be asked to understand and be able to discuss our linguistic-based offerings. From an analytic standpoint, they will be required to review the content, including actual physician-patient interactions using social science techniques (e.g., sociolinguistics, medical anthropology) to identify best practices and gaps in communication. Jr. Linguistic Insights Analyst will also need to have a solid understanding of digital healthcare related content that would also be analyzed using these same sociolinguistic and medical anthropology techniques. Additionally, this person will be responsible for handling the program management elements related to these in-office projects, and oversee the daily program recruitment (training will be provided).

A Bachelor’s degree in linguistics is a must. Ideal candidates will have 1-2 years’ work experiences in healthcare, communications, marketing and/or market research.  Digital healthcare experience is ideal, and must be interested in healthcare as well as social sciences.


The Jr. Linguistic Insights Analyst will be required to:

  • Gather and review raw data including social content from manual and platform searches, in-office dialogue content, computational lexical analysis content, and other relevant data
    • Where possible, summarize data with consolidated details where appropriate
  • Participate in pitch, client, and internal project kick-off meetings
    • Expected to know capabilities, and be able to offer suggestions to teams about what can and should be done for research needs
    • Should be able to discuss value of linguistic analyses for recommended efforts
    • Interact with physicians, patients, and others to recruit them for participation in research
  • Conduct social research
    • Set up queries
    • Get them optimized with vendor partner
    • Conduct content and sociolinguistic analyses
    • Develop report drafts to share with senior members on the team
    • Provide preliminary insights, implications, and recommendations
      • Work with extended teams to enhance the insights, implications, and recommendations
    • Produce reports ready for internal-team review
  • Organize and analyze ethnographic research in healthcare settings (in-office) and patient settings (in-home)
    • Assist in the development of documents to be submitted to an Institutional Review Board (we will provide training on this)
    • Speak with physicians to recruit them for in-office studies (review study criteria, questionnaire, and scheduling)
    • Review video footage to enroll participants into studies based on customized criteria
    • Quality control check (editing/reviewing against the videos) written transcripts, or relevant data
    • Analyze written transcripts and other relevant content, leveraging sociolinguistic techniques as well as taking general marketing objectives into consideration, to identify patterns in communication and report on findings
    • Work collaboratively with other Insights team members to create PowerPoint presentations and other deliverables for client meetings based on research findings and marketing/educational implications
  • Partner with Planning Team
    • Work side-by-side with planners to assist with the strategic imperatives


The Jr. Linguistic Insights Analyst should:

  • Be interested in applying linguistic techniques when performing market research
  • Be proficient in Excel, Word, and PowerPoint
  • Be action-oriented with the opportunity to develop a variety of skill sets and show initiative to pitch in when needed on all types of assignments
  • Have an energetic/upbeat personality and able to work in a professional environment
  • Ability to maintain flexibility as there are a number of different tasks needed to be handled depending on the project workload
  • Be detail-oriented in order to perform fine-grained textual analysis of transcripts integral to the discourse analytic process and to report findings in a clean, consistent, and concise manner
  • Work well with a small, but dedicated team, in a fast-paced, demanding work environment with some late nights
  • Have an interest in healthcare, medicine, and/or pharmaceuticals
Career Paths for linguists

Michael Chapman

Career Profile: Design Research

The Career Profiles in Linguistics section regularly highlights career paths taken by linguists. If you would like to recommend someone (including yourself) for a future profile, please contact Career Linguist.


Guest Blogger Holly Lopez Long is an analyst based in Colorado. She currently conducts qualitative research, program evaluation, and creates actionable reports that drive program improvement at Jeffco Public Schools.

Find her on LinkedIn.

For Michael Chapman, lead design researcher at IDEO, his training in anthropology isn’t just a nice, neat list of skills and credentials. It is a conduit for innovation. During his time outside of academia he has used his training to help organizations find inventive solutions to their biggest challenges. One such example is IDEO’s work with public libraries where they created a design thinking toolkit to help libraries reimagine their spaces to be more interactive experiences. I am constantly thinking about how I apply my own linguistic training to help create more tangible products. So, my question for Michael was: how do I translate my training as a linguist into something that can be used by others?

What I learned from Michael is: being able to turn research findings into solutions has a lot more do with perspective than a specific skill set.When you are doing research in an environment like IDEO the application of findings will always be central, which means the details are never going to be more important than the big picture. For that reason you will have to be able to quickly sift through the minutia in your data to find what is intrinsically interesting, actionable, and can change an outcome. To do this you have to be able to view your research like a designer not an academic. This means asking the following questions:

What is intrinsically interesting?

Design thinking is about always wanting to improve the daily lives of real people. That includes having a genuine curiosity about people’s lives and behavior and empathy for their experiences. So, finding what is intrinsically interesting is about looking at your findings and being able to identify what is going to be accessible and understood by an audience beyond your specific discipline. For a linguist, you may find a specific linguistic form and its function interesting, but if it’s something that is not relevant to a larger audience then it may not be the most important. A design perspective or design thinking involves caring about your participants more than pursuit of your specific discipline.

What is actionable?

After you’ve figured out what findings are most interesting, ask yourself whether or not your findings can be turned into something useful for your participants. A large part of that is being able to communicate your findings in a way that involves creation of a product or an experience. While in a traditional research setting, you may write a report that details your approach, participant group, findings, and a list of implications. In a design setting it is important to be able to frame your findings so that they are accessible to others. This begins with creating a bridge between insight and application for an audience of coders, engineers, and industrial designers. One way to re-frame those findings is by turning your insight statements into action statements.

Here are some examples:

Qualitative research findings  How might we…
Families think that our program is for “low performing students” and are unaware of the type of services we provide . How might we bring attention to the support services we provide for at-risk students?
Our organization experiences a lot of staff turnover, because of limited understanding on how employees develop and advance their careers in the organization. How might we create tools that help staff develop their careers?
Our target audience has limited knowledge about retirement, savings, and investment. How might we improve our target audience’s knowledge of retirement, savings, and investment opportunities?

(For more practice: “How might we”, create insight statements)

Can your research change an outcome?

Through your research findings you were able to define a real challenge/need that people are experiencing, but now you have to also figure out whether something can be feasibly done about that. In the examples above, the current outcomes are things like: low attendance/participation in your program, difficulty retaining staff, limited awareness and interest in a product/service being provided. None of these are optimal, but you’re hoping that the creation of a product or experience will improve the final outcome. If the current (non-optimal) outcome is something that a product/experience cannot address, then the research finding may not be valuable for the people you are creating for.

So what?

If you want to work in design research at IDEO (or any organization that is in the business of creating something that can be experienced) being a design thinker is more valuable than a list of specific skills (however useful those skills may be).

Here are a couple of Michael’s ideas on how to exercise those design-thinking muscles:

  1. Put together a design research portfolio: Take past and present work and re-frame it to ask “how can we…”
  2. Do your own research into a topic area that you are interested in: It doesn’t have to formal, but it should be human-centered. The final deliverable should highlight what is intrinsically interesting, actionable, and has the potential to change an outcome.

If you are a little stumped check out IDEO’s awesome (and free) toolkits Field Guide to Human Centered DesignHuman-centered Design Toolkit, or examples of their work for clients PNC Bank, and Sherman-Williams

Current Openings @ IDEO

Senior Design Researcher in Chicago

Design Researcher in New York

Sectors profiled in the “Profiles in Linguistics” series: Corporate Social Responsibility, Healthcare Communications, Library Science, Knowledge Management, Program Evaluation, Publishing, Social Media Marketing, Naming,Tech, User Experience Research.

Job postings

Job: Design Research

Job Posting: Design Researcher at IDEO in New York

IDEO New York is looking for a Design Researcher to guide and inspire teams into uncovering meaningful human-centered insights that drive great design and innovation for our clients.

Why is this job important to IDEO?

Great design is born out of great research. Our Design Researchers lead clients and teams through a journey of human-centered research to discover insights and inspiration and contribute to all phases of the design process. We’re seeking an individual who is naturally empathetic and passionate about people. Design Researchers bring to life the voice of the people they’re designing for, connecting the internal design team and client organization to the human experience. With society and technology continuing to evolve at a breakneck speed, IDEO needs a Design Researcher to help us strengthen our digital fluency (through both using digital tools for research as well as doing research in the context of designing digital platforms and products) – to push the edges of how we search for insights and inspiration for both internal and client initiatives.

Relevant experience – what are we looking for?

The basics:

  • A minimum of 3 to 6 years of qualitative research experience culminating in a sound ability to scope a research process, lead fieldwork, conduct interviews and perform desk research. Design Researchers must be prepared to plan and lead fieldwork to discover insights first-hand. Candidates need a strong foundation in qualitative methods and contextual inquiry that has been further developed through the integration of digital methods.
  • Ability to synthesize research findings and to uncover and articulate insights that will inform and inspire design. Design Researchers must be able to lead the team (and often the client) through the analysis and synthesis processes – distilling down to focus on the most important insights, linking them together in frameworks or principles for design.
  • Ability to shape and lead strategic, systems thinking based upon insights gathered through research. Experience working within a variety of industries and/or background in organizational/business/brand/systems design is a plus.
  • Exceptional communication and storytelling skills; fluency and confidence in inspiring teammates and clients with user-driven rationale.
  • Ability to work flexibly and efficiently, exercising a balance between research rigor and inspiration. We are looking for people who can maintain a high degree of rigor throughout, but who also experiment in their approach and methodology.
  • High comfort level in working within a self-directed culture and navigating ambiguity.
  • Openness to critique from other disciplines and curiosity to learn from a spectrum of perspectives.

What gets us excited:

  • Strong dexterity and fluency with digital and all its pervasive ways to improve how we work at IDEO.
  • Experience using technology and digital methods to uncover needs (e.g.: experience conducting online ethnography, implementing remote user studies, using sensors or digital tracking tools, moderating/monitoring online communities, creating apps to track behavior, building web or digital prototypes to gather feedback, etc.).
  • An empathy and curiosity for how great brands and organizations navigate innovation and design.
  • An understanding of quantitative research methods and an ability to design and analyze surveys. Fluency in trend reporting is a plus.
  • Curiosity to experiment with new approaches to inspire teams and gather insights along the journey of a product, to discover the methods that best address the specific questions at hand.
  • A strong network in the creative and research community.
  • A passion for improving people’s life through design.

Once you’re here, you’ll…

  • Join a dynamic team of design researchers whose work is a key differentiator for IDEO in the design consulting world.
  • Work on projects within a multidisciplinary team often made up of designers, engineers, brand and business strategists, etc.
  • Be responsible for structuring human-centered research and leading the internal and client teams through fieldwork, analysis of findings and insight development.
  • Connect insights to design and collaborate with teammates to create innovative products, services, spaces, interactions and experiences.
  • Experience the process of great ideas emerging from a deep understanding of people, business and technology.
  • Travel to diverse regions inside or outside the U.S. to explore diverse human behavior and lifestyles.

Some previous projects to check out:

  • PingMD 2.0: PINGMD is a New York-based startup that offers a safe, easy way for healthcare providers, their colleagues, and their patients to communicate and collaborate via smartphone. The first version of PINGMD, which launched a few years ago, was based on the idea that many of these concerns could be addressed through quick, secure messages (text with photos or videos).  IDEO collaborated with PINGMD to optimize the app’s user interface, build new capabilities, and make the startup’s website work better on mobile devices.
  • Society of Grownups for MassMutual: MassMutual partnered with IDEO over a two-year engagement to design a service that might impart the wisdom of thinking long-term to those who don’t. Together we created a sort of master’s program for adulthood, where the curriculum covers everything from investing in a 401K to having that hard talk about a budget to how to pick good, cheap wine. IDEO helped build the new venture from the ground up—designing a brand identity, a digital platform with some of the most sophisticated financial planning tools in the industry, and a hip brick-and-mortar locale. Why “Society of Grownups?” Because we’re all here to help each other become a little smarter. And a little more grown-up.
  • The Royal Academy of Arts: As the Royal Academy of Arts approached its 250th anniversary, the institution came to IDEO to help create a digital strategy that would open new doors to its resources, reveal hidden avenues to new experiences, and offer broad vistas of its collection. The result is a website where an artist can learn more about RA schools; where the public can see a photo of the tidal creek that inspires painter Mali Morris; and the RA’s Collections Team can tell an unexpected story about David Hockney’s painting of the Grand Canyon. Organized around human needs rather than organizational structure, this new digital space allowed audiences to wander more freely in this immense storehouse of inspiration and awe. In April 2015, the Royal Academy of Arts received a Best-of-the-Web award by the Museums and Web Community in the “Long Lived” category.

Pop Quiz, Hot Shot:

How would you approach the research for designing a connected home device for a young family’s first apartment?

Application requirements and instructions:

If you identify with our values and would like to contribute to our studio, we would love to see your resume and cover letter (addressing the pop quiz above).

Job postings

Job: Language Training

Job Posting: Language Training Specialist at Peace Corps headquarters in Washington, DC.

We are seeking a teacher trainer with significant experience in international development contexts.  The Language Training Specialist supports and advises language program managers at Peace Corps countries around the world.  The position is based in D.C. but involves limited international travel.  Those interested should refer to the position listing linked below as I am unable to respond to individual enquiries..

This position is located in the Training Unit within the Office for Overseas Programming and Training Support (OPATS). The purpose of the Training Unit is to develop and coordinate guidance, training, and learning for overseas staff and Volunteers. Training is designed and delivered to improve post staff performance and competence. OPATS partners with and directly supports the Peace Corps’ three regional offices (Regions): Africa, Europe, Mediterranean and Asia, and Inter-America and the Pacific and supports overseas posts with their programming and training needs. In partnership with the Regions, the Office of Global Health and HIV, and other parts of the Agency, OPATS shares responsibility for the effectiveness and success of Volunteers and staff in the field.

The Language Training Specialist (LTS) serves as technical advisor on language program design and management, language program staff development and language materials development. The LTS researches and analyzes language training data and reports findings to agency stakeholders and coordinates with members of OPATS and other HQ staff in order to determine strategy and processes to further agency goals. The LTS designs and advises on the development of training for local language instructors and may travel to Peace Corps posts to facilitate workshops.

In addition to the minimum qualifications, the ideal candidate will also have:

  • MA in Teaching English or other languages as a Second/Foreign language, or MA in Linguistics, Applied Linguistics, or similar with a focus on teaching languages.
  • Documented training or experience as Trainer of Trainers or Trainer of Language Teachers.
  • At least five years’ experience teaching English or a foreign language to speakers of other languages in a variety of contexts, at a variety of levels, at least two years of which are overseas.
  • Experience evaluating language learning programs and making data-informed program recommendations.
  • Experience designing, editing or reviewing language teaching materials.
  • Experience and comfort working and communicating interculturally in low-resource international development contexts.
  • Experience managing language teaching or language teacher development projects or programs.
  • Experience designing and facilitating online professional development for language instructors.
  • Experience developing curriculum for language teaching and language teacher training programs.
  • Experience managing online social networks.
  • Proficient with Microsoft Office Suite, especially for document design and collaborative editing, data collection and analysis, and presentations.
Job postings

Job: Research

Job Posting: Research Associate at Harder+Company, San Francisco

Who we are:  Harder+Company helps nonprofits, public agencies, and foundations to pursue their missions through high-quality research and consulting services. We provide data-driven analysis to help organizations understand the results of their programs and initiatives—and translate that data into actionable improvements. Our expertise spans a wide range of social impact areas, such as healthcare, social services, community development, educational achievement, arts and culture, and violence prevention. Consulting services provided by our firm include program evaluation, strategic planning, community engagement, and nonprofit capacity-building. For more information about our firm, visit our website:

How we do our work: We engage our clients as partners in an ongoing process of programmatic and organizational learning. Whether it is a needs assessment, evaluation, or a planning process, we work closely with our partners to ensure that our approaches meet their needs as well as the needs of their stakeholders. We strive to develop an engaging, dynamic process with our clients to make certain that organizational learning is achieved throughout the project by regular, ongoing, and practical feedback. This allows our clients to make midcourse adjustments and encourages them to be partners in the change process both for their organization and the communities they serve. This transfer of knowledge also encourages clients to begin the critical process of organizational reflection and skill-building. We uphold the highest level of rigor possible within a project and at the same time we make adjustments to research designs, tools, and approaches to ensure that our work is accessible, culturally responsive, and meaningful given real-world resource and timeline constraints. Our clients see our research, evaluation, and planning as an opportunity to improve and leverage new information to strengthen programs and create lasting systems change.

At Harder+Company, we know firsthand that diversity encompasses a broad range of cultures and lived experiences. For the last decade, we have formalized our work on this front through an internal Culturally Based Consulting (CBC) workgroup. CBC draws on the insights and expertise of our own diverse staff, and provides both general guidance for working in diverse communities and targeted support for individual projects. CBC reflects our ongoing learning and awareness of our own cultures, as well as the cultures of the many stakeholders and communities we interact with, to promote genuine and respectful collaboration—in turn producing quality, accessible, and practical products that help our clients advance social change.

Who we are looking for: You are interested in services and projects that address the needs of vulnerable populations and are able to manage and juggle multiple content areas. Through either personal experience in a social service organization or your close partnerships with nonprofits, you understand the complexities, difficulties, and challenges of providing social services. Those you have worked for say that you are supremely adept at developing professional relationships and working in teams—able to leave your ego behind to ensure that the project is successful. You are able to hear what your client needs and transform that into a creative, workable plan that strengthens client understanding of their own processes and programs. Your communication is clear, accessible, and understandable to those without the same technical experience. You are prepared to negotiate challenging personalities, complex politics, and above all, remain cool and collected. You are able to anticipate challenges and propose solutions that ensure project goals are met. You have a keen attention to detail and can provide constructive feedback that promotes growth in your team.  You look for innovation and opportunities to leverage knowledge both for your own project and for your colleagues.

Specifically, we seek to hire a Research Associate whose roles will include:

Evaluation design, planning, and implementation

  • Consult on evaluation design elements
  • Develop and implement process and outcome evaluations

Project management

  • Manage diverse projects, scopes of work, and budgets
  • Coordinate and facilitate internal teams
  • Oversee and participate in the report production processes

Client communications

  • Attend and facilitate regular client meetings
  • Provide evaluation consultation and technical assistance to clients

Skills you bring:

You draw upon a diverse set of skills and experiences in evaluation design, project management, and client communications, including:

  • A Masters degree or higher in public health, childhood development, education, anthropology, sociology, psychology, social work/child welfare, evaluation, public policy, or other related field
  • Experience managing large scale, multi-faceted projects
  • Preferred experience in the areas of early learning, mental health, post-secondary education, or philanthropy
  • Ability to maintain positive and professional interactions with clients, peers and funded agencies
  • Broad methodological “toolkit” including creative approaches to qualitative and quantitative data collection and analysis
  • Significant coursework and/or experience in quantitative analysis skills and knowledge of SPSS, Stata, or other statistical analysis software
  • Clean, merge, and restructure large datasets
  • Run basic and advanced analysis and assess and test data assumptions in primary and secondary datasets
  • Develop data analysis plans given data limitations, higher level analytic skills
  • Ability to translate findings for both technical and non-technical audiences
  • Experience with databases, mapping software (ArcGIS), social network analysis, or innovation data visualization techniques are a plus.
  • Cultural humility and a proven track record of implementing qualitative and/or quantitative forms of data collection with linguistically and/or culturally diverse populations
  • Experience working with underserved communities and at risk populations
  • Outstanding writing and communication skills and ability to communicate with stakeholders at all levels
  • Ability to anticipate challenges and identify appropriate solutions
  • Ability to manage a team composed of other Research Associates and Research Assistants
  • Spanish language fluency (written and spoken) or other non-English language fluency preferred

Typical physical demands include:

  • Working on a computer for 6 hours, on average, each day
  • Lifting and moving documents and supplies
  • Bending to file and retrieve documents
  • Some travel (client meetings and data collection sites)

This position will be based in Harder+Company’s San Francisco office and will report to the Vice President. Medical, dental, vacation, holiday, and 401k provided. This position is full time with an annual starting salary of $60,000 to $75,000 commensurate with experience. Harder+Company is an Equal Opportunity Employer (EOE).  Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status.

Job postings

Fellowship: Social Change

Job Posting: Fellowship at Fenton

Fenton Social Change Fellowship (Winter/Spring) /

Fenton is a leading public interest PR firm with offices in New York, Los Angeles, Washington D.C. and San Francisco. We develop and execute strategic media campaigns across a wide range of causes that include: global warming, public health, violence prevention, and women’s rights. We are extremely proud to help enhance the effectiveness of innovative and meaningful social change initiatives. Our professionalism lives in harmony with fun. From cookies at staff meetings; to leaving amusing post-it notes on our colleagues’ desks; to sending around videos of our favorite internet dogs, the Fenton office culture is one of community and achievement.

Fenton’s Fellowship program presents its participants with a tangible opportunity to nurture and use the skills needed to succeed in a career centered on progressive communications. Successful candidates will be mentored under real world working conditions by accomplished professionals as they create and implement industry leading communications strategies.  Ideal candidates must have the following characteristics:

  • Demonstrated writing skills
  • Passion for communications (what gets clicks, why words matter and so much more)
  • Ability to work on multiple projects and effectively pivot from one to the next.
  • Attention to detail and organization
  • Enjoy taking on new challenges in a creative environment
  • Media, digital and issues enthusiast, because we’re a bunch of geeks for all of that

A Fellow is responsible for assisting account staff with various media, administrative and research activities. Essential responsibilities may include but are not limited to:

  • Monitoring news media coverage and social media and analyzing results
  • Utilizing online metrics tools to report on statistics for websites, social media sites, email campaigns and online advertising
  • Conducting research on various issues, campaigns and organizations
  • Researching relevant journalists for targeted pitches and build media lists
  • Conducting stakeholder interviews
  • Crafting targeted pitch emails and making pitch calls
  • Drafting press materials and online content
  • Developing presentations and designing materials using a number of digital tools, such as PowerPoint, InDesign, or Photoshop
  • Copyediting
  • Joining meetings and taking notes
  • Taking part in and leading creative brainstorm sessions
  • Sharing cool finds about media, issues or the web that can help improve our work

The Fellowship begins on January 11 and runs through April 29. This is a paid Fellowship.

Please apply below using the form. Please PDF all attachments. Applications are due by November 15. Part time positions will be considered on an individual basis – please indicate if you are only available part time. If you have any questions please email our team at

Fenton is an Equal Opportunity Employer, striving to represent the diverse community reflected in our client work. We have a strong commitment to the affirmative hiring of women, people of color and members of the LGBTQ community.